Company Policies

  • Must provide photo id and credit card to reserve a room
  • Must be 21 to stay with the exception of newlyweds
  • Our beach hotels require a 25% deposit on all reservations. Deposit applies to balance due at check in.
  • Kids 17 and under stay for free.
  • Free breakfast at Red Lion Inn & Suites Ontario, GuestHouse Inn & Suites Kelso, and The Coastal Inn & Suites in Long Beach, Washington
  • Pets allowed on all properties. Pet fees apply
  • Service dogs allowed to stay for free with appropriate service dog paperwork
  • 10% discount from regular rates for all military with proof of service in our military
  • Cancellation notice 72 hours. Reservations canceled within 72 hours responsible for one-night payment. No Shows will be charged for entire reservation. Cancellation for special event weekends requires 7 days notice or guest responsible for 50% of entire reservation. Special event cancellation under 72 hours responsible for entire reservation.
  • Credit Cards accepted with ID. If no CC, guest must provide a $200.00 refundable deposit.
  • If using another person’s credit card, credit card holder must sign waiver form, provide copy of ID via fax or email, and speak with our front desk employee
  • Hotel reserves the right to refuse service to anyone
  • No bachelor or bachelorette parties
  • Quiet time is from 10:00 pm to 9:00 am.
  • No monthly rates